Refund policy

Venture Wetsuits, LLC will gladly accept your return or exchange provided that the product is returned in unused new condition without any tears and/or other damage within 30-days from the date the product was shipped to you.

For returns & exchanges, only store credit will be issued after a 10% restocking fee has been addressed.

Any products sold listed as SALE on website are not eligible for returns except products listed as Pre-Order.

Return address: See shipping label on your package. 

All returns and exchanges must meet all of the following conditions:

The original purchaser of the item must submit the return or exchange.

Returns and exchanges must be sent back clean, dry, properly folded, and in undamaged condition within 30 days from the date the product shipped; otherwise, the return will be refused. (There is a $25 return shipment fee if a return is rejected for any reason).

The item has not been permanently altered or used for anything other than its intended purpose (Please don't swim in chlorinated water or ocean water).

The item has not been torn, damaged or abused.

Whether you decide to send back your wetsuit for a refund (store credit) or an exchange, you are responsible for the shipping cost back to us.

If you’re in a hurry to get your new wetsuit and don’t have time to spare, you may place an order for a second wetsuit and return your original suit within 30-day return policy. You will be charged for the second suit, but as soon as we receive your original wetsuit, we will issue store credit. This allows you the opportunity to compare two wetsuits side-by-side or get a second wetsuit before we receive your first one. You can complete an expedited exchange by placing a new order online.

Cancellation of Orders & Pre-Orders result in 10% website restocking fee of total order.

Shipping costs on order are non-refundable.